Shipping Policy

At African Family Fashion, we are committed to delivering your orders efficiently and reliably. Below is our detailed shipping policy to help you understand our processes and timelines.

Shipping Coverage

We currently ship exclusively within the United States.

Shipping Method

We offer a single shipping option for all orders:

• Free Shipping: Enjoy complimentary shipping on every order—no hidden costs!

Order Processing Time

• Orders are processed within 1-3 business days (Monday–Friday, excluding holidays).
• Orders placed after 5:00 PM (PST) will begin processing the following business day.

Shipping and Delivery Time

• Transit Time: 5-9 business days after processing.
• Total Delivery Time: 6-12 business days (processing + transit).

Order Cut-Off Time

• Orders must be placed by 5:00 PM (PST) to be processed the same business day.

Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number. Use this number to monitor your shipment’s progress.

Additional Information

1. Delivery Delays: While we strive for timely delivery, unforeseen circumstances (e.g., weather, holidays, or carrier delays) may occasionally cause delays.
2. Address Accuracy: Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses.

Questions?

If you have any concerns or need assistance with your shipment, feel free to contact us:

• Phone: +1 (323) 295-1066
• Email: support@africanfamilyfashion.com

Thank you for choosing African Family Fashion. We’re honored to be part of your journey and are dedicated to ensuring a smooth and enjoyable shopping experience!